Choosing an auto body shop

The care you take in choosing a body shop will make a difference.

You are not required to take your car to the shop recommended by your insurance company.  Some of these shops have agreed to use aftermarket and used parts.  Some will cut corners on repairs just to save the insurance company money.

Find out about different shops and then make your choice. 

1. Ask your friends and neighbors for a recommendation.
2. Visit different shops and ask for a tour so you can see where your vehicle will be repaired.
3. Call a few shops and ask them questions, such as:
   • Will you guarantee all your work for as long as I own the car?
   • Are your technicians certified by ASE?
   • Is your painter certified by your paint company?
   • Do you have a list of references?

If they can say "yes" to all of these, you know you have found a good shop.  You should also express any concerns you may have about the type of parts being used, the content of the estimate and the timeliness of the repair.